SCRUM MASTER (M/F)

The job of SCRUM MASTER (M/F)

Scrum is an agile project management method that aims to improve the productivity of a team in an IT department and thus respond more quickly to technological developments and consumer demands.

The scrum master is a bit like the conductor of the technical teams to make the IT projects succeed.

He must first make his team understand and adhere to Scrum. Like in a game, Scrum has rules and practices that the Scrum master must teach to his team. Supervise, support and manage the know-how of the technical teams, within the framework of the AGILE method (organization of developments, sprints, retrospections, daily meetings, etc.).

He is not a manager. The Scrum master has the same hierarchical level as the members of his team.

He is a real coach in charge of helping the team to be autonomous and to improve continuously.

He is not there to give orders, assign tasks or impose solutions to a problem, but he must always keep the team's objectives in mind and subtly push them in the right direction.

The scrum master acts as a facilitator and helps the team members to stimulate their creativity and bring out solutions by themselves.

It is also there to protect the team from external problems that could disrupt their concentration and functioning.

It works to raise awareness among other departments in order to show the interest of this method, to anticipate possible obstacles and sometimes to help them transform their own working methods.

The scrum master must be a good listener and have an excellent IT culture. Empathy, humility and diplomacy are necessary qualities to make a good scrum master.

The missions

• Implementation of the Scrum method: planning of sprints, organization of daily meetings or "ceremonies"...
• Internal communication within the team, transmission of information to the people concerned and to the Product Owner
• Proactive analysis of obstacles, blocking elements, external interferences, and anything that can divert the team from its objectives and slow it down
• Alert on budget issues
• Identification of solutions to problems that arise at any time on the project, animation of brainstorming
• Communication with the management or the customer.
• Writing and presenting progress reports (burndown charts or burnups)
• Training of the team in the method

Technical and relational skills

• Excellent knowledge of the digital ecosystem: IT, data, marketing.
• Ability to work according to agile methodology (scrum certification) as well as mastery of associated tools (Burndown graph, Trello, Miro).
• Knowledge of computer code is appreciated: Python, JavaScript, PHP, ...
• Mastery of a ticketing tool (e.g. JIRA).
• Training in workshop facilitation and project management techniques (e.g. sprints).
• Good command of English.
• Sense of leadership accompanied by diplomacy and pedagogy in order to carry out the projects in the best way.
• Excellent organizational skills and rigor to maintain a clear course in the progress of projects.
• Good stress management in the face of regular setbacks.
• Strong empathy to keep his teams motivated.

Developments

The changes in this business are as follows:

• Always on the lookout for changes in his sector, the scrum master can integrate increasingly important projects thanks to his experience. He can move up the hierarchy by becoming an agile coach or project manager.
• With experience and an address book, he can also set up his own consulting company and train other project managers in the Scrum method.